Operations Specialist

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be required to perform job related tasks other than those specifically presented in this description.

The Operations Specialist is a position in which the incumbent performs duties by manning the ARCC, monitoring the airfield, terminal, facilities, and personnel to ensure compliance with Federal Aviation Administration (FAA), Transportation Security Administration (TSA), and CRW Airport rules, policies, and procedures. The position is an all-encompassing role that interacts with all aspects of daily operations at CRW Airport. Incumbents may be assigned to work a rotating shift schedule that may include nights, weekends, holidays, and recall during emergencies or other events.

• Monitoring and notification of severe weather conditions
• Monitoring of security cameras, fire safety, and security software systems
• Communicating real time situational awareness information to stakeholders
• Allocate and mobilize police, maintenance, buildings, and other airport resources to incidents, alarms, and other issues.
• Monitor, collect, and evaluate open-source information such as social media, network news, and web sites related to the airport and official sources for all hazards (physical and cyber based) that may impact airport infrastructure.
• Generate reports as required and/or at the direction of the Security & Safety Manager to include but not limited to the following:
  • Situational Awareness Brief – The Situational Awareness Brief is generated daily and provides a brief snapshot of current staffing, incident/event operations, construction, and operational impacts.
  • Suspicious Activity Report (SAR) – The SAR is utilized to identify, report, share, and track suspicious activity reporting determined to have a potential nexus to terrorism and/or criminal activity.
• Performs duties as required under the Airport Certification Manual, Airport Security Program, and environmental permits.
• Operates a motor vehicle in and around the Airport movement area to perform inspections.
• Interprets rules, regulations, policies and procedures to lessees and tenants.
• Monitors construction projects for airport safety and governmental compliance. Notifies tenants and/or outside agencies of impending construction.
• Monitors and responds to weather related events and power outages.
• Monitors the access control system to enforce TSA regulations; enforces Airport Security Program and TSA Regulations sufficient to ensure compliance; monitors and tests airport security system; receives alarms and initiates appropriate responses; performs criminal history records checks and training as required.
• Conducts wildlife management duties, which may require the use of a firearm.
• Inspects and follows up on incidents such as wildlife strikes and hazardous materials spills.
• Operates and monitors communications and surveillance equipment, such as radios, telephones, visual data terminals, computers, and security camera systems.
• Documents discrepancies, issues maintenance work order requests, and follow-ups to insure timely completion.
• Responds to and assists with all Airport emergencies and security issues, including aircraft alerts and medical calls. Complete written reports on all emergencies.
• Assist in coordinating tenant operational needs with appropriate airport departments.
• Operates with considerable independence, requiring the exercise of sound judgment and initiative.
• Provide support to incident command staff during emergencies in accordance with the National Incident Management System
• Answer general telephone inquiries from the public.
• May perform duties as wildlife canine…