Library Assistant

ONLY APPLICANTS SELECTED FOR AN INTERVIEW WILL BE NOTIFIED The Library Assistant assists the Library Director in all aspects of running the library. This includes helping patrons, supervising volunteers, and performing technical library functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES (This list is not intended to detail all aspects of the assigned work but is representative of the job’s overall responsibilities.)Impeccable customer service and social perceptiveness to include the ability to evaluate customer satisfaction and responsiveness and pivot service as needed. Greet members and guests in a courteous and professional manner.

Use of proprietary software. Must be comfortable with computers in general and computerized transactions in a time-sensitive, fast-paced environment.

Instruct members in the use of computers, laptops, tablets, smartphones, eReaders, and other devices.

Manage volunteer schedules and training.

Assist in procedures for opening and closing the library.

Ability to promote product to members, checkout library materials and check-in returned materials.

Professional and efficient resolution handling complaints.

Ability to multi-task during the work shift.

Sort and re-shelve returned books, periodicals, and other library materials.

Enter new members into the library database.

Assist members in finding information and materials and answer questions they may have.

Instruct members to utilize the library software to find, reserve, and renew materials.

Answer the telephone, organize, and maintain files, and perform other clerical tasks such as operating a copier and fax machine.

Punctual attendance and follow time clock procedures per company policy.

Notify members of overdue materials and assess fines and fees for late, lost, or damaged materials.

Select, order, receive, process, and maintain all library materials.

Enter all library materials into the online library catalog and update records as necessary.

Repair damaged materials.

Assist with inventory of library materials to include selection, deselection, and presentation of materials.

Act as an advisor and recommend reading or viewing material to members.

Help plan and present special programs, such as Virtual Reality, author book talks, classes, story times, and outreach.

Must be able to read, write, and verbally communicate in English.

Any other duties as assigned SUPERVISORY RESPONSIBILITIES This position supervises volunteers.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE Sufficient Training and education to demonstrate possession of required knowledge, skills and qualifications are required.

Associate's degree (A.A.) or equivalent from two-year college or technical school; or one-year related experience and/or training in a library setting; or equivalent combination of education and experience.

Previous experience with computer input and labeling.

PHYSICAL DEMAND AND MENTAL DEMANDS Work is conducted in a dynamic, fast-paced office setting with moderate level noise. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The following are representative illustrations of requirements-sitting or standing for extended periods of time primarily in an office setting but at times in offsite locations to and from their assigned work area. On occasion, the individual may be required to lift up to 50 pounds independently and occasionally lift and/or…