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Customer Experience & Dispatch Coordinator

Job in Sunbury-on-Thames, Surrey County, KT12 2AP, England, UK
Listing for: Johnson Controls, Inc.
Full Time position
Listed on 2026-08-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 28000 - 36000 GBP Yearly GBP 28000.00 36000.00 YEAR
Job Description & How to Apply Below

Johnson Controls, Inc. is seeking a Customer Experience/Dispatch Coordinator to coordinate engineer schedules, manage customer appointments, and ensure installations are delivered on time with minimal disruption.

You will work with Field Line Managers and other stakeholders to proactively address challenges, keep customers informed, and ensure every interaction is smooth and customer-focused. The role emphasizes strong communication, scheduling accuracy, and a proactive, service-driven mindset.

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