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Business Administration

SaaS Sales Administration Support Advisor

Job in Sunderland, Tyne and Wear, CA13, England, UK
Listing for: Questel
Full Time position
Listed on 2026-01-22
Job specializations:
  • Administrative/Clerical
    Business Administration
  • Business
    Business Administration
Job Description & How to Apply Below

Position Overview

  • Provide support to Key Account Managers in the dedicated area.
  • Liaise with the sales department to allow an efficient process to acknowledge the new signed contracts, renewals, etc.
    • Principal

    Duties & Responsibilities
  • Opening and extending the accesses for the customers or prospects.
  • Assist the sales team in managing daily administrative tasks such as coordination of software contract renewals in Salesforce.
  • Manage SaaS contract renewals for a portfolio of clients.
  • Monitor and track sales data to prepare reports to help with account management.
  • Respond promptly and professionally to customer inquiries and provide product information and assistance, as needed.
  • Maintain accurate and up-to-date records of sales activities and interactions in our CRM system.
  • Review sales documents to identify specific clauses, such as financial conditions.
  • Monitoring, analysis, and document management: managing the filing and archiving process.
    • Skills & Competencies
    • Strong organizational skills and attention to detail.
    • Ability to work effectively in a team and communicate clearly.
    • Good command of office tools and CRM systems (Salesforce is a plus).
    • Fluency in English; other languages are an asset.
    Qualifications
    • Bachelor’s degree or equivalent in Administration, Business, or related field.
    • Previous experience in administrative support, sales administration, or SaaS environment is a plus.
    Candidature

    Par mail: tun

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