Trainee Assistant Manager - Soft Facilities Services

Trainee Assistant Manager - Soft Facilities Services

The closing date is 03 March 2026.

We have an exciting opportunity for a full‑time training and development post within Facilities Management.

We are looking to recruit a Trainee Assistant Manager, which will provide a clear progression route into management roles across Soft FM. This is part of Choice Facilities succession planning strategy and to support the growth in our business.

The post is a training and development role and the successful candidate will be expected to complete leadership and development training along with other service specific training. You should therefore be willing to develop through formal training and on‑the‑job experience.

In this role, you will work with the Facilities supervisors and Operational Managers on specific projects and day‑to‑day service requirements.

The post provides an exciting opportunity for an enthusiastic, self‑motivated and proactive trainee to join an established team, to support the delivery of high‑quality Facilities service.

• Support in the management, co‑ordination and development of all soft facilities services at Choice run hospital sites, ensuring the delivery of a cost‑effective service, which meets the needs of Trust/Choice and complies with policies and statutory regulations.
• Support the management of services in line with all KPIs and budgetary requirements.
• Implement improvements in working practices which will deliver efficiencies in line with best practice.
• Conform with any relevant legislative and codes of practice pertaining to Health & Safety legislation.
• Regularly review work schedules and monitor all soft service activities in the hospital.
• Ensure standards of service remain consistently high and are compliant with the SLA with the Trust.
• Maintain and develop a positive working culture and environment through sound leadership, effective communication and delegation, to ensure a continued engaged workforce.
• Support in compiling all monthly statistics and figures.

The Ideal Candidate will have the following:

NVQ4 or equivalent qualification or substantial experience in a support service supervisor role with the equivalent level of knowledge.

A willingness to study for any qualifications deemed appropriate to the post – ILM Level 2/Higher apprenticeship.

40 hours per week; flexibility is a must. Normal working hours 0800‑1700, however, must be able to provide 24/7 cover in line with service needs and as business dictates.

City Hospitals Independent Commercial Enterprises Ltd (CHoICE – trading since 2014) is a wholly owned subsidiary company of South Tyneside & Sunderland NHS Foundation Trust (STSFT). We provide a full range of Facilities Management, Procurement and Outpatient Pharmacy services. We employ staff in a wide range of functions, ranging from cleaners, porters, engineers, procurement and pharmacists.

Commitment, Care and Compassion – our Team contribute to the overall hospital environment, providing safe, secure and comfortable facilities for access by patients, staff and visitors. CHoICE is an exciting place to work that will provide you with an opportunity to grow and develop. Many of our staff work flexibly, including part‑time and we are committed to offering flexible approaches to work where possible.

We provide a range of benefits including Fitness Centre (SRH), cycle to work scheme and access to a Childcare Co‑ordinator to help staff with childcare arrangements.

We welcome all applications regardless of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under‑represented groups.

We welcome all applicants and we have a strict equal opportunity policy – we comply with all anti‑discrimination legislation.

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

The post holder will take day‑to‑day responsibility for the Facilities services outlined above, to overcome each challenge presented. The post holder will be responsible for:

• Day to day management of Soft FM…