Receptionist, Administrative​/Clerical

Our client is a professional, dynamic and client-focused law firm, committed to delivering high-quality legal services with integrity, efficiency, and a personal approach. they pride themselves on creating a welcoming and supportive environment for both their clients and their team.

We are delighted to be recruiting an experienced Receptionist to join their Sunderland office.

As the first point of contact for clients and visitors, you will play a key role in creating a positive and professional impression of the firm.

This position requires excellent communication skills, strong attention to detail, and the ability to manage multiple tasks in a busy legal environment.

• Greeting clients and visitors in a professional and friendly manner
• Managing incoming calls and directing enquiries appropriately
• Booking and preparing meeting rooms
• Handling incoming and outgoing post
• Maintaining reception and front-of-house areas
• Providing administrative support to fee earners and support staff
• Managing appointment scheduling and diary coordination
• Assisting with file opening procedures and compliance checks
• Ensuring confidentiality and GDPR compliance at all times

• Previous reception or front-of-house experience (legal experience desirable)
• Excellent telephone manner and interpersonal skills
• Strong organisational and time management abilities
• Proficient in Microsoft Office (Word, Outlook, Excel)
• Ability to multitask and work under pressure
• Professional appearance and positive attitude
• High level of discretion and confidentiality

• Reliable and punctual
• Friendly, approachable, and confident
• Proactive with a strong work ethic
• Team player with the ability to work independently

• Supportive and collaborative working environment
• Opportunities for career progression within the legal sector
• Ongoing training and development
• Competitive salary package

If this sounds like you then please reach out for a confidential conversation!