Vehicle Damage Assessor

Our client, a reputable large accident repair group in Sunderland, is seeking an experienced Vehicle Damage Assessor / Estimator to join their busy on-site bodyshop team. This is an opportunity to contribute to a well‑established accident repair operation, delivering accurate valuations and detailed documentation for customer, insurer, and repair workflow.

• Basic salary up to £45,000 per year (dependent on experience)
• OTE up to £50,000 per year (dependent on basic salary)
• No weekend working
• Work within a respected independent business in Sunderland
• Opportunity to develop within a high-volume accident repair environment

• Conduct detailed inspections of damaged vehicles to assess the extent of damage
• Document vehicle conditions accurately using reports and photographic evidence
• Evaluate repair estimates and determine necessary repairs
• Review estimates for accuracy and completeness
• Identify additional damages requiring attention
• Ensure assessments comply with industry standards and relevant safety regulations
• Recommend repair strategies with focus on cost efficiency
• Maintain detailed records of inspections and communications
• Stay current with repair techniques, industry policies, and regulations
• Assist in post‑repair inspections to verify quality standards
• Support the claims process and negotiations as required
• Use specialised tools and software, including Audatex, to complete assessments
• Manage workload effectively to meet deadlines and customer expectations
• Liaise with the parts department to support accurate repair planning

• Proven experience as a Vehicle Damage Assessor/Estimator within an accident repair or bodyshop environment
• Strong knowledge of vehicle damage assessment and estimating processes
• Audatex experience is beneficial/required for the role
• Ability to produce clear, detailed reports and capture accurate photographic evidence
• Effective communication skills for customers, insurers, and internal teams
• Strong attention to detail, organisation, and the ability to meet deadlines