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Customer Operations Lead — Hybrid & OTIF Excellence

Job in Sunderland, Tyne and Wear, CA13, England, UK
Listing for: PENTLAND
Full Time position
Listed on 2026-10-15
Job specializations:
  • Business
    Operations Management
Salary/Wage Range or Industry Benchmark: 55000 - 75000 GBP Yearly GBP 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Pentland Brands is seeking a Customer Operations Manager to lead a high-performing team delivering best-in-class service across a regional customer portfolio. You will own day-to-day orderbook management, OTIF outcomes and cross-functional coordination with Planning, Logistics and Finance.

You will build capability, use data to drive improvements, and shape processes to deliver exceptional customer experience across the EMEA & APAC region.

We are looking to fill the Customer Operations Lead — Hybrid & OTIF Excellence position at PENTLAND in Sunderland, England, United Kingdom.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Customer Operations Lead — Hybrid & OTIF Excellence role in the description above.

We appreciate your interest in this position.

Join PENTLAND and contribute to our ongoing work.

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