Lead Maintenance Surveyor

We’re a values-driven, charitable organisation on a mission to make a real difference in Sunderland. Every day, we provide more than 60,000 people with a place they’re proud to call home. Our vision is clear: everyone deserves a good-quality home they can afford. We invest millions of pounds each year to keep our homes safe and decent, while also playing a part in tackling the UK housing crisis by building hundreds of modern, energy-efficient homes for rent right here in Sunderland.

If you share our passion for creating thriving communities and want to be part of something that truly matters, we’d love for you to join us and help achieve our vision. If you have any accessibility needs or require adjustments, please let us know—we’re here to support you. We may close this vacancy earlier than the advertised closing date if we receive a large number of applications.

We encourage you to apply as soon as possible to ensure your application is considered.

Location:

Doxford Park, Sunderland.

• Scope major repair works and manage specialist investigations, including damp and mould investigations.
• Oversee specialist projects to ensure our homes remain safe, compliant, and well-maintained.
• Manage and develop a team of Maintenance Surveyors.
• Carry out building pathology inspections and work closely with internal teams and external contractors to deliver complex repairs.
• Prepare detailed specifications and tender documents.
• Act as Project Lead under CDM 2015 regulations, ensuring every project meets the highest standards of safety, quality, and compliance.
• Maintain a full UK driver’s licence.
• Undergo a basic DBS check arranged and funded by Gentoo.

• Degree in Building Surveying or a related discipline.
• Strong knowledge of building construction, repairs, refurbishment, compliance, planning regulations, and CDM 2015 roles.
• Proven track record in delivering housing investment and compliance programmes, including pre-construction and safety requirements.
• Strong background in housing projects, contract administration, and preparing planning/building control applications.
• Expertise in diagnosing defects and using surveying equipment (e.g., damp meters, thermal imaging).
• Experience operating at a similar level within a diverse organisation, managing people, meeting objectives, and driving value for money.
• Demonstrable understanding of the Building Safety Act and leasehold legislation.
• Excellent communication skills with the ability to influence stakeholders.
• Experience in repairs and maintenance, managing disrepair cases, and leading teams.
• A commitment to CPD and delivering outstanding customer service.
• Skilled in managing stakeholder relationships and ensuring quality assurance across projects.

• 31 days annual leave (plus bank holidays) with an option to purchase up to 5 additional days per year.
• Early finish on Fridays.
• Flexible and hybrid working.
• Free Health Cash Plan, with cashback for dental, optical, physio, wellbeing therapies and more, and some free child cover.
• Access to private healthcare through the Health Cash Plan.
• Competitive Aviva pension scheme – Gentoo will contribute up to 10% based on your personal contribution.
• Salary sacrifice electric vehicle scheme.
• Enhanced family-friendly leave.
• Car mileage allowance if you use your personal vehicle for business purposes.
• Life assurance cover to the value of 3 times your annual salary.