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Customer Advisor - Checkouts

Job in Sunderland, Tyne and Wear, CA13, England, UK
Listing for: B&Q
Part Time position
Listed on 2026-01-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Retail
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 12.71 GBP Hourly GBP 12.71 HOUR
Job Description & How to Apply Below

3 days ago Be among the first 25 applicants

Customer Advisor - Checkouts

Part time - 9.5 or 11.5 hours per week available

Shifts available Monday - Sunday, 5.00am - 10.00pm

UK National hourly rate £12.71 per hour

B&Q Sunderland

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.

Overview

Join our team, and you’ll become an expert advisor, an inspiration and a guide. The role focuses on providing excellent customer service at the tills while supporting sales, click & collect, setting up displays and ensuring the store looks great. You will receive training across various areas but the main aim is to deliver outstanding customer service.

What We Need

We’re looking for a friendly and outgoing individual who loves home improvement. You should be eager to learn, enthusiastic about using new technology, and able to work flexibly on a rota that includes weekends, evenings and bank holidays. Teamwork skills and a positive attitude are essential.

What's in it for you?

As part of a great team you’ll be valued for who you are and have the chance to work in a diverse, inclusive environment. We offer a competitive hourly rate, 6.6 weeks holiday, a pension scheme, Share Save options, payroll giving, an Employee Assistance Programme, shopping discounts, wellbeing benefits, generous breaks, and support throughout the recruitment process. If you need any recruitment adjustments, please contact

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