Telecare Night Advocate Vulnerable Residents
Job in
Sunderland, Tyne and Wear, CA13, England, UK
Listed on 2026-06-16
Listing for:
Sunderland City Council
Full Time
position Listed on 2026-06-16
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Emergency Crisis Mgmt/ Disaster Relief, Customer Service Rep, Bilingual
Job Description & How to Apply Below
Sunderland City Council is seeking a Customer Service Advocate to join their Customer Enabling Service within the 24/7 Telecare alarm-handling function. The role involves supporting vulnerable residents by responding to alarm activations, ensuring efficient service and reassurance during critical times.
The ideal candidate will possess resilience, flexibility, and a commitment to providing a first-class service. This position offers access to development opportunities and support from a dedicated team.
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