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Tenant Liaison Officer

Job in Sunderland, Tyne and Wear, SR6 7, England, UK
Listing for: Linsco
Contract position
Listed on 2026-06-25
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 15.38 - 15.4 GBP Hourly GBP 15.38 15.40 HOUR
Job Description & How to Apply Below
Customer Experience Coordinator (Tenant Liaison Officer)

Teesside and/or Sunderland
15.40 per hour PAYE + Weekly Fuel Allowance

We are recruiting a Customer Experience Coordinator (TLO) for a contract role supporting planned social housing improvement works across Teesside and Sunderland. This role covers holiday periods across several projects and is expected to run until the end of September, with the potential for a permanent opportunity.

The Role

  • Support tenants during kitchen, bathroom, window, door and heating upgrades
  • Visit residents in their homes to explain works and answer queries
  • Complete digital records using a tablet and laptop (provided)

Hours

  • Monday to Friday
  • 8:00am - 4:30pm

Requirements

  • Previous face-to-face customer service or Tenant Liaison experience
  • Excellent communication and IT skills
  • Full UK driving licence and own vehicle

If you're passionate about customer service and enjoy working with people, we'd love to hear from you. Apply today with your CV.

Linsco is acting as an Employment Business in relation to this vacancy.

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