Tickets & Customer Care Specialist
Job in
Sunderland, Tyne and Wear, CA13, England, UK
Listed on 2026-07-25
Listing for:
ATG Entertainment
Full Time
position Listed on 2026-07-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
ATG Entertainment is seeking a Customer Contact Centre Team Member for an initial 3‑month fixed term contract in Sunderland. The role is office based, full time, with a 40-hour week and a 7 day rotating pattern. You will handle calls and emails, sell tickets, upsell schemes, and maintain high standards of customer care.
You will join a friendly, ambitious team and report to the Team Leader. Training is provided during the first two weeks, with shift patterns set a week in advance.
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