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Patient Support Specialist: Calm, Organized Care Champion
Job in
Sunderland, Tyne and Wear, CA13, England, UK
Listed on 2026-07-25
Listing for:
Hollybank Trustees Ltd
Full Time
position Listed on 2026-07-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Curaleaf International is seeking a Patient/Customer Services Coordinator in Sunderland to be the friendly first voice patients hear and to ensure their journey is smooth and supported. You will handle inquiries by phone, email, live chat and Zendesk, guiding patients and coordinating with internal teams to keep information up to date.
The role focuses on delivering professional, confidential service, handling payments, and escalating issues when needed.
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