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Late-Shift Customer Hub Advisor — Entry Level

Job in Sunderland, Tyne and Wear, CA13, England, UK
Listing for: Ocado Retail
Full Time position
Listed on 2026-07-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 29497 - 36052 GBP Yearly GBP 29497.00 36052.00 YEAR
Job Description & How to Apply Below

Ocado Retail is hiring a Customer Hub Advisor (Late shifts) in Sunderland City Centre. You’ll handle customer contacts across phone, email and web chat, resolving issues with empathy while building strong internal relationships.

After probation, hybrid working is possible and you’ll receive structured induction and Grad Bay support to grow in your Ocado journey. Entry-level role with a 37.5-hour week, late shifts, and opportunities to develop through coaching, leadership programmes and clear

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Position Requirements
Less than 1 Year work experience
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