Fraud Operations: Customer Service Advisor
Job in
Sunderland, Tyne and Wear, CA13, England, UK
Listed on 2026-08-22
Listing for:
Santander UK
Full Time, Part Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Spanish Customer Service
Job Description & How to Apply Below
TSB Fraud Operations in Sunderland is seeking a Customer Service Consultant to support customers over the phone, identify fraud risk, and take the right actions to protect customers and the bank. You'll work 35 hours per week across 8 weeks of full-time on-site induction, then 2–3 days a week in the office.
You’ll need a friendly telephone manner, strong listening and communication skills, and a proactive, learning mindset.
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