Student Success Tutor

Overview

UK Management College is looking for an enthusiastic and confident individual to join our team as the Student Success Tutor. Our business is growing rapidly and we are excited to bring on someone who will form a vital part of the success of our students. This office‑based role on our new campus in Manchester involves face‑to‑face support for students, ensuring they are supported fairly, efficiently, and with optimum results.

• Provide guidance to students regarding the support available to them when required.
• Engage in the interests and enthusiasm of students, inspiring them to learn.
• Support students in building relationships with other students and members of staff, fostering a sense of belonging to the university community.
• Enable students to take responsibility for, and become partners in, their learning, academic progression, and achievement.
• Develop appropriate methods and resources for teaching and learning support in relation to lectures, tutorials, and seminars, including online classes.
• Monitor student progress, providing support, including advice on study skills, as required.
• Analyse student difficulties, recommending instant support to resolve issues or referring on as appropriate.
• Recognise mitigating circumstances, deferral processes, and other academic regulations to ensure students receive precise support and suggestions based on their situation and needs.
• Provide basic academic support to students, both inside and outside the classroom.
• Help students to find appropriate learning resources.
• Recognise and report usual academic and IT‑related matters that might benefit from a preventive resolution.
• Monitor student attendance on a session‑by‑session basis and take support from the support team to identify any risk that may arise.
• Ensure the students are engaged and continuing their studies by overcoming any barrier.
• Work closely with the student support team to develop a multidimensional support system for the students.
• Work with the academic team to contact all students who have not submitted assessments and work with them on the retention process where needed.
• Be proactive in identifying and escalating areas of risk to the student experience or institutional reputation.
• Actively participate in enrolment and induction processes to develop a strong link with the students from the very first moments of their journey here.

• Bachelor’s degree from any UK recognised university and minimum 1 year of experience in working at any HEI environment in teaching or academic support role.
• A clear idea about how the academic team works.
• Good understanding of current practice and developments in own discipline.
• Understanding of evidence‑led/practice‑based…