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Card Issuing Care & Investigations Analyst

Job in Sunderland, Tyne and Wear, CA13, England, UK
Listing for: Barclays
Part Time position
Listed on 2026-01-23
Job specializations:
  • Finance & Banking
  • Customer Service/HelpDesk
Job Description & How to Apply Below
A leading financial services company seeks an Issuing Customer Maintenance Analyst in Sunderland. This back-office role focuses on resolving credit card queries while ensuring high customer satisfaction and compliance. Responsibilities include managing customer cases, collaborating with internal teams, and improving operational processes. Ideal candidates have strong customer service experience, excellent communication skills, and a detail-oriented approach. This position offers hybrid working, requiring at least 2 days per week in the office.
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