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Banking & Finance

Mortgage Care Specialist — Customer Journey Expert

Job in Sunderland, Tyne and Wear, CA13, England, UK
Listing for: Barclays
Full Time position
Listed on 2026-01-25
Job specializations:
  • Finance & Banking
    Banking & Finance
  • Customer Service/HelpDesk
    Banking & Finance
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A global financial institution is looking for a Specialist Customer Care - Mortgages CME in Sunderland. This role entails supporting customers throughout their mortgage journey, managing post-application queries, and providing tailored assistance. Candidates should possess strong communication skills and resilience, plus prefer experience in a regulated business environment. The position operates on a shift pattern and is ideal for those who are customer-focused and detail-oriented.
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