Advice Worker

Contract Type:
Permanent

Role Type:
Employment

Hours:

Full or Part time

Final date to receive applications:
Sunday, October 4, 2026 - 23:59

Based:
Sunderland

Salary: £28,000 to 32,000 Per Annum

Salary Type:
Salary Scale

Location:

Tyne and Wear

Role description:
Officer

FISCUS is looking for an experienced Advice Worker to join our team.

We are seeking a team player who is able to deliver high-quality welfare benefits advice and debt advice through face-to-face appointments and telephone advice. FISCUS was established in 2005 and we support 3000+ people every year via a range of advice, fuel poverty and crisis services.

You will join our team of committed Advice Workers and charity staff who provide fantastic support to local people facing a range of issues and barriers. If you are a highly motivated and experienced Welfare Benefits Advisor (Debt Advice would be a great advantage but we can provide training), we would love to hear from you.

You will be part of a team that provides advice from FISCUS Coop Centre and from 10 community foodbanks across the City of Sunderland and therefore a driving licence and access to a car is essential.

Contract Type:
Permanent

Hours:

Full time or Part time up to 35 hours per week

Final date to receive applications:
Sunday 4th October 2026, 23:59pm

Based:
Sunderland. This is an office based role due to outreaching daily at FISCUS and Community Foodbanks

Salary: £28,000 - £32,000 Per Annum (depending upon experience)

FISCUS is a registered charity (Charity Registration Number 1151656)

Address: COOP Centre, Whitehouse Road, Hendon, Sunderland, SR2 8AH