Support Worker - Planned Care

Job Overview

All applicants must have a full UK driving licence and the use of a vehicle for work purposes.

Sunderland Care and Support is one of the largest providers of social care services within the North East delivering a range of services on behalf of Sunderland City Council. We provide person‑centred innovative services that improve the lives of the people we serve. Our mission is to provide customers with the care and support they need to live happy, healthy and successful lives.

The role of the Support Worker is central to the delivery of excellent customer care and involves supporting to maintain or improve the wellbeing of customers. You will provide and promote person‑centred care and support to vulnerable customers who require differing levels of support to meet a range of complex social and health needs. This includes intimate personal care, support with basic health needs, practical tasks, appropriate communication and community involvement.

You will follow therapy plans and use innovative technology – training is provided. The team prides itself on offering excellent customer experiences and support, especially during difficult times for customers and their families/carers.

These principal responsibilities are not an exhaustive list of duties, only a general guide to the role. In consultation with the post holder, the duties may change from time to time to reflect the changing needs of the customer/service.

• Respect – We will care and support our customers with sensitivity and empathy, respecting equality and the beliefs and dignity of everyone in the diverse communities that we operate within.
• Innovation – We will continue to strive to achieve positive outcomes for those that we support and for our workforce by thinking differently and learning from others.
• Integrity – We will act fairly, ethically, professionally and openly in all we do.
• Care – We will provide safe, caring and personal services that support, protect and enable our customers to live fulfilling lives.
• Partnership – We will use our energy, skills and resources to deliver the best outcomes, incorporating the perspectives of all our customers and stakeholders.
• Valued – We will engage and consult with our customers and staff to promote a culture of inclusivity and kindness. We will acknowledge excellent outcomes and practice and support customers and staff to reach their maximum potential.

• Induction which will support you in your own personal development.
• 32 hours per week.
• A starting salary of £24,796 – £25,989 (pro rata if working less than 37 hours).
• Designated rota pattern including daytime, evenings, weekends, and Bank Holidays.
• Excellent training opportunities.
• A pension scheme.
• Generous annual leave entitlement.
• Career development opportunities.
• A positive and rewarding job role and culture.
• Probationary period.
• Regular 1‑1 supervision.
• Annual appraisal.

If you are interested in finding more about our service and this exciting opportunity, please contact Service Manager Aaron Scott on  or Aaron.

Scott

Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs. Please check your email inbox after the closing date for notification as you will not be notified by any other means. We will contact candidates to arrange an appropriate time to carry out an interview.

If you are successful following the interview process appointments will be made subject to two satisfactory references and DBS check.

For more information on Sunderland Care and Support, please visit our website;