Care Team Leader

Position: Care Team Leader (Permanent)
Care Team Leader

Based in Sunderland

Competitive Salary

Are you an experienced Care Worker / Care Assistant ready to take the next step in your career? Hales Homecare is looking for a confident, organised, and people-focused Care Team Leader to support our service in Sunderland.

If you're passionate about care, thrive in a fast-paced environment, and love empowering others, we’d love to hear from you!

Your Role as Care Team Leader

As Care Team Leader, you’ll play a vital role in ensuring our care services run smoothly and efficiently. You’ll:

* Allocate care staff to service user visits and manage rotas.

* Support and lead Senior Carers and Field Supervisors.

* Monitor service user changes and update care plans.

* Manage staff holidays and ensure adequate cover.

* Handle new referrals and onboard clients.

* Maintain accurate records and ensure compliance.

* Assist with payroll and timesheet processing.

* Deliver care during emergencies or staff shortages.

* Support recruitment and staff engagement initiatives.

What We’re Looking For

We’re looking for a confident, compassionate leader with:

* Experience in regulated domiciliary care (ideally as a Care Coordinator or similar).

* Strong organisational, communication, and IT skills.

* A proactive approach to problem-solving and team support.

* NVQ Level 3 in Health & Social Care (or working towards it).

* A full UK driving licence and access to a vehicle.

If you’re committed to delivering high-quality care and ready to grow, we’ll support you with training and qualifications, including a Level 5 Diploma in Leadership.

What You’ll Get in Return

* Competitive salary

* Up to 31 days annual leave

* Performance-related bonus

* Pension & life insurance

* Car salary exchange scheme

* Cycle to work scheme

* Access to Blue Light Card discounts

* Outstanding career development opportunities

Ready to make a difference?

Apply today and take the next step in your care career with Hales Homecare.

Hales Homecare is a trusted provider of personalised, technology-enabled care services. We support older adults, individuals with disabilities and those with life-limiting conditions to live independently in their own homes. With a reputation for excellence, market-leading training, and a clear career development pathway, we offer #morethanjustcare and are proud to invest in our people