Discharge Liaison Officer

South Tyneside and Sunderland NHS Foundation Trust

The closing date is 18 March 2026

Only current employees of the Trust can apply for this post

We are seeking a well‑motivated and committed individual to work within ward E54 & E55. The successful applicant will be part of the E54 or E55 nursing team and will help assistants nurses to plan timely discharge for all inpatients from point of admission to discharge to their own homes or alternative care facilities. In addition to this, the successful candidate will be responsible for managing patient records and other general administrative tasks.

Applicants will have previous clerical experience and excellent communication and organisational skills. It is essential that the successful candidate has the ability to organise and prioritise their own workload and achieve deadlines.

Ward E54 is a 30‑bedded ward and Ward E55 is a 31‑bedded ward which specialises in caring for patients who are admitted with respiratory and general medical conditions. In this role you will be working under the supervision of staff nurses and facilitate safe patient discharge home. You will need to have excellent communication skills to ensure all stakeholders are being informed and involved in patient discharge.

The post holder will be working Monday – Friday 08:00 – 16:00.

• Assist RNs to plan and facilitate timely discharge for all inpatients, from point of admission to discharge to their own homes or alternative care facilities.
• Effectively communicate information to patients, relatives, carers and all members of the internal and external MDT.
• Ensure patients, their carers and members of the MDT are fully involved at all stages of the admission/discharge process.
• Document clear and accurate information of discharge plans in the patient electronic record.
• Collect and collate relevant performance information relating to discharge and length of stay (LOS).
• Comply with the Trust’s vision, values and behavioural compact.
• Undertake general reception duties along with other administrative support required for the day‑to‑day running of the ward.
• Deal with enquiries from clerical and secretarial staff, medical and nursing staff, other Trust personnel and general enquiries from patients and members of the public, both face‑to‑face and over the phone.

Please add your telephone number to your application form so we can contact you quickly if required.

One Team One Trust – There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture and working environment.

We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under‑represented groups. Looking after our workforce’s health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.

The Trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area. We offer our staff outstanding benefits – Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Care Co‑ordinator to help staff with childcare arrangements.

If you use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.

Please see attached Job Description for full details

• Basic understanding of health and safety requirements in a patient environment.
• General understanding of confidentiality requirements in a health‑care setting.
• Knowledge of Community and Social Care Services.
• Ability to…