Personal Medical Secretary

South Tyneside and Sunderland NHS Foundation Trust

The closing date is 27 October 2026

Weare currently seeking an enthusiastic and dynamic individual for the post of Personal Medical Secretary within the Trauma and Orthopaedic Team based at Sunderland Royal Hospital. You will possess excellent communication skills, be a forward thinker with pro-active approaching to problem solving.

Youwill be predominantly based at Sunderland however you would be expected tocover other areas over the Sunderland and South Tyneside sites to support service needs.

Applicants must have excellent organisational skills, be educated to GCSE standard, RSA 3or AMSPAR qualification or equivalent, knowledge of Microsoft Office Packages(including Outlook and Excel), be able to work under pressure and to tight deadlines, prioritise and manage a busy workload, excellent telephone mannerand be committed to delivering the best care to patients. Experience of audio typing is essential tothis role and a typing test will be part of the interview process.

The ability to work comfortably within a large team is essential for this role.

The trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area. We offer our staff outstanding benefits
- Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Care Co-ordinator to help staff with childcare arrangements.
If you use AI,and it poses a risk to the integrity of your individual recruitment process, wemay withdraw your application at any stage of the process.

One Team One Trust
- There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our work forces health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.

To develop and maintain an effective and quality secretarial service to a team of Consultant and other clinical staff, acting as a pivotal role for all communication with patients and professional health colleagues within the multi-disciplinary team, internal departments and external agencies as necessary, to ensure continuity of patient care.

To comply with the trusts vision, values and behavioural compact.

Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their applic

• Basic Numeracy Skills to Level 1 or equivalent
• Understand the role of the medical secretary
• IT systems/software packages
• GCSE English (Grade C/4or above) or equivalent
• Audio-Typing
• OCR/RSA3/NVQ 3 Business Administration or significant administration/secretarial experience. Minimum OCR level 3 Word Processing (or equivalent experience)
• Knowledge of medical terminology
• Knowledge of data protection
• Knowledge of IM&T Security
• ECDL / IBT2

• Working in a busy office environment
• Communicating with people at all levels
• Previous NHS experience
• Previous medical secretarial experience

• Organisational skills
• Able to work under pressure
• To meet deadlines and prioritise workload
• Use initiative to problem solve
• Able to work independently and as part of a team
• Approachable
• Able to cope under pressure
• Flexible approach to working
• Committed to delivering quality patient care
• Previous NHS experience
• Previous medical secretarial experience

• There may be the requirement to travel to other sites from which the Trust conducts its business, to work or provide cover and support. Therefore, you must be able to meet the travel requirements of the role

South Tyneside and Sunderland NHS Foundation Trust