IT Apprentice Job Sunderland area,England UK,IT/Tech

Sunderland, Tyne and Wear, United Kingdom

You don’t need to go to university to kickstart your career!
Do you want to be learning whilst you are earning and keeping up to date with the latest technology?
By choosing Primary Goal as your training provider, not only will you be learning whilst you're earning, you will also be keeping up to date with the latest technology. At the same time, CompTIA learning content is at the heart of our delivery, and we will provide you with the knowledge for your Level 3 Information Communications Technician apprenticeship. By using CompTIA practice, learn, and labs provided to you as part of your apprenticeship, you'll be able to prepare yourselves for the following exams:

CompTIA A+ (Exam 1 and
2)
CompTIA Cloud Essentials

CompTIA A+ (Exam 1 and
2)
CompTIA Cloud Essentials

Are you passionate about technology and eager to start your career in IT? We are recruiting on behalf of Tyne Coast Academy Trust, where you will gain valuable experience as aLevel 3 Information Communications Technician, following the Support Technician pathway. We pride ourselves on the support we provide our apprentices. You won’t be left to figure things out on your own;

we will support you throughout your apprenticeship journey, working closely with your employer.

JOB PURPOSE
Provide first-line IT support to TCAT schools for all aspects of IT infrastructure, including networking, server hardware, and software, resolving support issues with guidance from team members and skills learnt from the apprenticeship and on-the-job training.
KEY RESULT AREAS
1. Provision of an IT helpdesk support service to schools.
2. Provide hardware support services to meet school requirements including installing, upgrading, maintaining and supporting IT hardware.
3. Support school and central team staff and pupils with the use of IT equipment and software.
4. Undertake IT equipment repairs .
5. Install computer software as required.
6. Provide support for in-school events requiring IT equipment/support, including
assemblies, visiting speakers, parents' evenings, etc.
7. Complete any ad hoc project work, as required.
8. Attend and fully complete education courses and assessments that are part of the
apprenticeship programme.
9 . The post holder may be required to perform duties other than those given in the job description for the post. The duties and responsibilities attached to posts may vary from time to time without changing the general character of the duties or the level of responsibility entailed.
VARIATION IN THE ROLE
Given the dynamic nature of the role and structure of TCAT, it must be accepted that, as the Trust’s work develops and changes, there will be a need for adjustments to the role and responsibilities of the post. The duties specified above are, therefore, not to be regarded as either exclusive or exhaustive. They may change from time to time commensurate with the grading level of the post and following consultation with the member of staff.
EQUALITY AND DIVERSITY
TCAT is committed to equality and diversity for all members of society. The trust will take action to discharge this responsibility but many of the actions will rely on individual staff members at the Trust embracing their responsibilities with such a commitment and ensuring a positive and collaborative approach to Equality and Diversity. This will require staff to support TCAT’s initiatives on Equality and Diversity which will include embracing development and training designed to enhance…