System Analyst

We're looking for a motivated and capable Systems Analyst to support and enhance a number of systems across the business. This is a hands‑on role where you'll drive system improvements, ensure platform stability, and help future‑proof our technology landscape. Working closely with internal IT Business Services, Support, and Infrastructure teams, you'll act as a key link between technology and business operations—delivering solutions that add real value.

• Support, maintain, and develop business-critical systems across the business
• Lead and contribute to system upgrades, enhancements, and improvement initiatives
• Analyse business requirements and translate them into effective technical solutions
• Collaborate with software vendors and third‑party partners
• Conduct system testing and support successful implementation of new features
• Drive continuous improvement aligned with business strategy
• Develop and support low‑code applications (K2 / Power Apps or similar)
• Create and maintain documentation, procedures, and recovery processes
• Provide technical support to end users and ensure systems deliver long‑term value
• Participate in an on‑call rota (1 week in
  4)

• Strong organisational skills with the ability to manage changing priorities
• Excellent communication skills and the ability to engage stakeholders at all levels
• Solid technical understanding with strong documentation skills
• A methodical, logical approach to problem solving
• Experience driving continuous improvement initiatives
• Ability to work independently and under pressure
  
  Strong customer service mindset

• Be part of a collaborative and forward‑thinking IT team
• Work on impactful systems within a critical industry
• Opportunity to lead projects and influence system strategy
• Develop your skills in modern platforms, including low‑code technologies