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Service Desk Analyst – IT Support Pro
Job in
Sunderland, Tyne and Wear, CA13, England, UK
Listed on 2026-06-04
Listing for:
Arriva Group
Full Time
position Listed on 2026-06-04
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Arriva Group is seeking a Service Desk Analyst to join their team in Sunderland on a full-time basis. You will serve as the first contact for IT users, fielding calls, logging tickets, and providing technical support in a fast-paced environment.
Candidates should have 2 years' experience in an ITIL aligned environment and be adept at troubleshooting technologies such as Windows, MS Exchange, and Active Directory. The role offers opportunities for continuous improvement and development within the team.
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