Salesforce Administrator

Are you a Salesforce Administrator looking for a role where you can take on more ownership, broaden your technical skills, and be supported to grow into a more rounded Salesforce professional?

This Housing Association is in the middle of an exciting Salesforce transformation, bringing multiple systems together onto a single platform to simplify technology, improve services, and create a better experience for both colleagues and customers.

As part of that journey, they're looking for a Salesforce Administrator to help shape and support the next phase of the platform. You'll play a key role in building and enhancing a brand-new Experience Cloud portal, working alongside experienced Salesforce specialists and an external Salesforce delivery partner.

It's the ideal opportunity for someone with a solid grounding in Salesforce Administration who wants to move beyond simply maintaining a platform and become actively involved in delivering new functionality and projects.

You'll be working in an agile environment, contributing to fortnightly sprints across a variety of work streams, with plenty of opportunity to learn from experienced colleagues and gain exposure to more technical aspects of Salesforce delivery.

If you're someone who enjoys figuring things out, building solutions in a sandbox, and continuously developing your skills, you'll fit in well here. They're far more interested in your potential and willingness to learn than expecting you to know everything on day one.

You'll be involved in:

• Building and configuring Salesforce solutions, with a particular focus on Experience Cloud
• Supporting the development of a new customer portal
• Working closely with an experienced Salesforce implementation partner to deliver new functionality
• Configuring, testing and deploying changes through Salesforce environments
• Collaborating with project managers, business stakeholders and technical teams during agile delivery
• Helping shape how Salesforce continues to evolve across the organisation
• Researching new functionality and finding solutions where requirements are unfamiliar

We're looking for someone who has:

• Commercial experience as a Salesforce Administrator (typically around 1 years’ experience or a little more)
• A good understanding of Salesforce configuration, security and automation
• Experience building or configuring Salesforce solutions in a sandbox environment
• Strong problem-solving skills and the confidence to investigate new features independently
• Experience Cloud exposure would be fantastic, but it's by no means essential if you have transferable Salesforce administration skills and are keen to learn
• Salesforce Administrator Certification ideally

Why this role?

You'll be joining at a point where Salesforce is becoming the organisation's strategic platform, giving you genuine involvement in projects that will shape how the business operates for years to come.

You'll be supported by experienced Salesforce professionals, work alongside an established implementation partner, and have the opportunity to develop skills beyond traditional administration if that's the direction you want your career to take.

The role is paying £46,000. The team works flexibly, with an expectation of around one day per week in the office near Sunderland, although there is flexibility around this for the right person for less office time.

Interview process: One stage, including a practical Salesforce task to demonstrate your approach and capability.