Regional Estates Manager

Job Purpose

In your role as Regional Estates Manager and as directed by the Group Estates Director, you will ensure that the buildings and associated services within your assigned portfolio are kept safe and maintained in line with relevant regulations and legislation. The properties should be maintained to a high standard in order to provide a warm and welcoming environment to the people that we support there.

You will also be responsible for providing line‑management to the regional Estates team working at local level.

• To ensure all operational properties are maintained to provide a safe, secure, and homely environment for the people we support, staff and all visitors in line with the Estates Maintenance Policy and all Statutory and Regulatory requirements.
• Provide guidance and support to Service Managers as may be required in the application & interpretation of relevant Estates Maintenance policy and procedures at local facilities.
• To ensure that critical systems and services such as lift, drainage, water, lighting, heating, fire, and related alarm systems are maintained and managed appropriately. To facilitate a response to reactive and critical alerts, tasks, and problems through the employment & direction of direct or contracted services to assess / determine / implement the corrective action within agreed SLA’s and other timescales.
• To employ best business practice in conjunction with the senior Estates Management team, Service Managers, legal and regulatory Authorities in maintaining a comprehensive and well‑considered overall maintenance regime to serve planned and reactive requirements across the region.
• To provide line management to the regional team of Estates Technicians & Operatives including the allocation and supervision of planned and reactive maintenance tasks; specify and direct minor projects and repair work; ensure PPM records and systems are completed, certified and monitored as scheduled. Line management also include appraisals and other related HR matters as and when required.
• To appoint, manage and direct external contractors where required and to provide a cost‑effective service in line with company policy, procedures and the established Estates & PPM systems.
• To undertake regular building inspections and the reporting thereof to record maintenance compliance and tracking of life cycle / safety issues, as well as any physical plant deficiencies.
• To develop annually, manage and report quarterly on CAPEX and lifecycle expenditure for each of the properties in line with company policy and operational service requirements to optimise the asset value and service provision.
• To provide management and support in appraisal, preparation, supervision and completion (including financial control) of specific property refurbishment projects as are delegated from time to time by the Group Estates Director.
• To attend, host meetings and training sessions as required and appropriate to the role.
• To administer systems, accounts and procedural matters in a timely manner and in line with company policy or agreed terms.

To be successful in the role of Regional Estates Manager it is essential that you hold an equivalent minimum of a OND/HNC in building related studies. Alternatively, you must be able to demonstrate successful practical experience gained at a similar level of responsibility within the property / facilities management of a busy multi‑property portfolio.

• Significant experience in a similar or related role; must be able to demonstrate practical experience in line management and progression of directly employed Estates staff operating across a multi‑site regional arena.
• Commitment to own continuous professional development by willingness to undertake online training and updates thereafter as required.
• Excellent knowledge of Health & Safety legislation including but not limited to, water hygiene and fire safety, as well as practical risk assessment and property related statutory/regulatory responsibilities.
• Experience of change management and the ability to deliver change in various disciplines, including ESG.
• The ability to work within agreed timescales and target dates, being flexible and able to work under own initiative.
• Excellent written and verbal communications skills.
• Strong IT skills including being proficient in Microsoft Office packages.
• Work responsibly with sensitivity and at all times remaining mindful to the needs of the vulnerable people who live within the services, our colleagues, and any other visitors to Swanton’s properties.
• A full driving licence and regular access to a vehicle is essential to visit other services within the region. May be required to travel outside their region with nights away from home to support other regions or projects when needed.
• It would be desirable to have direct experience of multi‑site budget planning and management.