Profit Protection Compliance Manager, Stadium of Light

Overview

Delaware North UK is hiring a casual Profit Protection Compliance Manager for the Stadium of Light in Sunderland, Tyne and Wear. The role involves analysing and investigating stock and revenue discrepancies, supporting profit protection and risk administration, and collaborating with the Profit Protection and operations teams on event days.

As a team member you will receive:

• Competitive weekly pay
• Flexible hours, choosing part-time shifts including evenings and weekends
• Experience in a dynamic workplace hosting major national and international sporting events and concerts

• Deliver the Profit Protection and Compliance event day agenda and associated work activities
• Manage security related incidents involving team members or in Delaware North operational areas
• Carry out event day revenue and stock variance investigations, conducting kiosk, bar, and team observations to monitor performance
• Carry out team member assessment audits within the Team Leader training program, providing feedback on performance and training, making recommendation to the Team Leader and wider full-time management to drive improvement
• Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all team members are working in a safe and secure environment

• Experience in profit protection or related field; no degree required
• Experience in assessment and investigation analysis
• Ability to accurately collect and analyse data and statistics
• Skills in written and verbal communication, collaboration and teamwork, independent working, self-development, accountability, organisation, problem solving, IT literacy
• Ability to travel to support our stadium locations, if required

GBP £20.17/Hourly

Stadium of Light, Sunderland, Tyne and Wear. The position involves working in a Premier League football stadium hosting events such as national and international sporting events, concerts, and meetings.