Sr Quality Engineer – Customer Liaison

What can you expect?

• Interface between customer JIT and Trim production plant
• JIT onside problem analyzes and close feedback to Trim plant
• Verification of improvement action at JIT plants
• Coordination of sorting activities at JIT plants
• Supporting local Trim resident engineers with technical knowledge, organization firewall set up and feedback loops
• Boundary book set up between OEM, JIT and Trim plant
• Firewall audits at JIT – incl. following up on improvement action plan
• Inspector Gauge R&R evaluation and inspector training

Adient (NYSE: ADNT) is a global leader in automotive seating. With more than 65,000 employees in 29 countries, Adient operates ~200 manufacturing/assembly plants worldwide. We produce and deliver automotive seating for all major OEMs. From complete seating systems to individual components, our expertise spans every step of the automotive seat-making process. We take our products from research and design to engineering and manufacturing — and into millions of vehicles every year.

For more information, please visit

• Interface between customer JIT and Trim production plant
• JIT onside problem analyzes and close feedback to Trim plant
• Verification of improvement action at JIT plants
• Coordination of sorting activities at JIT plants
• Supporting local Trim resident engineers with technical knowledge, organization firewall set up and feedback loops
• Boundary book set up between OEM, JIT and Trim plant
• KPIs: customer satisfaction JIT, IRPPM, ICPPM, Firewall head count JIT,
• Firewall audits at JIT – incl. following up on improvement action plan
• Inspector Gauge R&R evaluation and inspector training

• Technical education (Bachelor’s degree or equivalent technical qualification).
• Proven professional experience in quality management within the automotive industry.
• Experience in customer quality management and direct communication with OEMs and Tier 1 customers.
  
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• Strong analytical and problem-solving skills with a structured approach to root cause analysis.
  
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• Good knowledge of automotive quality management tools and methodologies, e.g. VDA 6.3, 8D, FMEA, Poka-Yoke, Ishikawa, 5 Why.
  
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• Fluent English (written and spoken);
  German is an advantage.
  
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• High willingness to travel (approximately 70%).

Adient is committed to equal employment opportunity, diversity and inclusion in the workplace. As a true global company, our leaders and employees come from various cultures across the world. Our diversity is a source of inspiration enabling us to achieve our goals and build an inclusive company culture.

Birmingham