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Customer Experience Lead – Retail, Fast-Paced Team

Job in Sunderland, Tyne and Wear, CA13, England, UK
Listing for: Morrisons
Full Time position
Listed on 2026-03-10
Job specializations:
  • Retail
    Retail & Store Manager
  • Management
    Retail & Store Manager
Job Description & How to Apply Below
A large UK supermarket chain is seeking a skilled Customer Service Manager to lead their team in Sunderland. The successful candidate will ensure exceptional customer service is delivered and develop a strong, knowledgeable team. Responsibilities include managing store operations, training staff, and fostering a customer-focused environment. This position offers competitive salary, bonus, pension scheme, and other benefits such as private healthcare and a colleague discount program.
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