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Business Development Manager

Job in Sunderland, Tyne and Wear, CA13, England, UK
Listing for: Swanton Care & Community Ltd
Full Time position
Listed on 2026-08-20
Job specializations:
  • Sales
    Business Development
Salary/Wage Range or Industry Benchmark: 50000 - 55000 GBP Yearly GBP 50000.00 55000.00 YEAR
Job Description & How to Apply Below

About

The Role Location
- Covering North East and Scotland Salary - £50k - £55k (depending on experience) plus £5,000 car allowance Hours - 40 hours – Remote with travel Reporting to
- Head of Business Development About Us

We are a national provider of care and support with a diverse range of residential and supported living services. The people we support have complex needs, they may have autism, learning disabilities, mental health issues or need a specialist nursing service. We believe that with the right support everyone can achieve greater independence and fulfilling lives, as each person we support is at the heart of all services we provide.

About

the Role

The Business Development Manager is responsible for supporting the delivery of the Company's growth strategy across residential and supported living services for people with learning disabilities. Covering Dorset, Somerset, Devon and South Hampshire, the role focuses on strengthening existing partnerships, increasing occupancy, and identifying opportunities for strategic expansion into neighbouring counties to support the Company's continued growth.

Reporting to the Head of Business Development, the role focuses on developing referral opportunities, building and maintaining commissioner relationships, supporting occupancy growth, and identifying opportunities for new service developments. The postholder will work closely with operational teams, commissioners, property partners, and other stakeholders to ensure sustainable growth and the successful conversion of referrals into placements.

The role plays a key part in ensuring growth is aligned with service quality, commercial viability, and person-centred care.

Key Responsibilities Business Development & Growth
  • Support the delivery of the Company's business development plan and growth objectives.
  • Identify opportunities for service expansion, new developments, and increased occupancy.
  • Assist in the mobilisation of new services, including residential homes and supported living schemes.
  • Conduct market research and gather intelligence on commissioning priorities, competitor activity, and emerging opportunities.
  • Develop and maintain a pipeline of growth opportunities across assigned regions.
Referrals & Pipeline Management
  • Manage referral enquiries through the assessment and placement process.
  • Develop and maintain strong referral pipelines across residential and supported living services.
  • Work with operational colleagues to identify suitable placements and service options.
  • Monitor referral activity, conversion rates, and occupancy trends.
  • Ensure accurate and timely recording of referral and pipeline activity within company systems.
Commissioner & Stakeholder Engagement
  • Build and maintain positive relationships with local authority commissioners, placement teams, Integrated Care Boards, and other stakeholders.
  • Attend commissioner meetings, provider forums, and networking events.
  • Act as a professional ambassador for the Company.
  • Support commissioner engagement activities and relationship-management plans.
Tenders, Proposals & Service Development
  • Support the preparation of tender submissions, presentations, and proposals.
  • Assist in the development of business cases and growth opportunities.
  • Contribute to service development projects by providing market and commissioner intelligence.
  • Work with colleagues to ensure proposals meet commissioner requirements and organisational objectives.
Property & Development Partnerships
  • Support the development of relationships with property developers and Registered Social Landlords (RSLs).
  • Assist in identifying property opportunities that support growth plans and commissioner demand.
  • Participate in discussions relating to potential new developments, property acquisitions, and lease arrangements.
  • Support feasibility assessments and information gathering for new service opportunities.
Commercial Awareness
  • Support discussions regarding fee rates and placement funding arrangements.
  • Ensure referrals are assessed with consideration to service suitability and commercial viability.
  • Contribute to business cases and financial assessments for new opportunities.
  • Understand local funding arrangements and…
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