Account Manager

Zen Educate is an online platform that gives schools instant access to fully vetted teachers and support staff. Since launching in 2017, we've already saved schools over £30 million, that's gone straight back to where it matters most. It's an exciting time to join, have a huge impact, and grow alongside us. AK Teaching are one of the largest, fastest growing agencies in the North East over recent years.

We've joined forces and are here to disrupt the market in the region even further.

• Owning relationships with key schools helping them hire smarter and faster.
• Leading school leaders through recruitment processes with a consultative approach.
• Picking up the phone and building genuine relationships (yes, there's outbound calling, but it's about helping, not just selling).
• Collaborating closely with Sales, Ops, and our Tech team to make sure schools get the best possible experience.
• Rolling up your sleeves and diving into whatever's needed - no two weeks look the same.

• Chat to a Headteacher about how they can save £10k this term by switching to Zen.
• Source a teacher who is a perfect match for your school.
• Follow up with a school that's already using Zen and find ways to expand their usage.
• Share feedback with our product team about what schools really need in the platform.
• Work with our Ops team to make sure a tricky booking gets sorted.
• Jump into a quick brainstorm with the team to improve how we build pipeline.

Hi, I'm Jonny, North East Regional Director at Zen Educate, and I'm looking for Account Managers who want to tackle a very real, very important problem: helping schools get the teachers they need, when they need them. If you're someone who loves building relationships, solving meaningful problems, and being part of a mission-driven team… this might be your thing. Naturally enthusiastic and curious (we'll train you on everything else!).

• Confident picking up the phone, handling objections, and building trust fast.
• Someone with a proven track record of hitting sales targets (or smashing similar KPIs).
• A team player who loves being part of a close-knit group.
• Passionate about having a positive social impact (bonus points if you care deeply about education).
• Someone with a growth mindset is always looking to learn and improve.

• You want a role where your work has a tangible social impact.
• You like fast-paced environments where things are always evolving.
• You're excited about the idea of working in a mission-driven startup that's scaling rapidly.

• You prefer highly structured corporate environments with fixed processes.
• You don't like ambiguity. Sometimes we're building the plane while flying it.
• Picking up the phone and having conversations with decision-makers feels uncomfortable.

• Meaningful work - this isn't just another SaaS tool; you're literally helping schools save money and pay teachers more.
• Competitive salary + ownership in the company.
• 25 days holiday + all the usual UK public holidays.
• A central Sunderland office with perks like fresh fruit, bike parking, showers, an on-site gym, and a café.
• 1-1 coaching to keep you growing personally and professionally.
• Life & Health Insurance, Cycle to Work Scheme, Electric Car Scheme.

• Quick chat with our recruiter to get to know you and cover the basics.
• Role-focused conversation - we'll talk about how you approach account management, building relationships, and hitting targets.
• Practical Task and role play - to see how you'd think on your feet with a realistic school conversation.
• Culture chat with the team - making sure it's a good fit both ways.

At Zen, we strive to build a culture of equity and inclusion, where everyone is respected, valued and appreciated for their unique traits, experiences and perspectives. We are committed to creating a safe, inclusive and equitable environment where our team can thrive, regardless of age, ethnicity, race, gender identity, sexual orientation, socio-economic status, disability, religion or beliefs. We value our differences and…