Engineering Operations Manager

Step into a high-impact leadership role where you'll drive operational excellence across one of our client's most complex and dynamic workplace environments. As a CBRE Engineering Ops Manager, you will be embedded onsite at the client's headquarters in Sunnyvale, CA, supporting a 1.5 million-square-foot, multi-building campus featuring office space and critical business operations.

In this role, you’ll partner with maintenance and engineering to ensure the reliability, efficiency, and performance of critical building systems and infrastructure. You will serve as a key partner to client leadership and operational stakeholders, helping to lead day-to-day facility operations, optimize maintenance programs, and drive continuous improvement initiatives across this highly sophisticated campus environment.

This position is part of the Engineering & Technical Services job function, responsible for maintaining building infrastructure and providing technical support that drives system uptime, occupant comfort, and operational excellence across the client’s real estate portfolio.

• Partner with the Engineering team to support campus building systems operations, including mechanical, electrical, plumbing, HVAC, and life safety systems, helping to ensure reliability, compliance, and uninterrupted service delivery.
• Prepare and maintain engineering and operational reports, including work order analytics, KPI dashboards, compliance reporting, and strategic trend analysis to support data-driven decision-making and continuous improvement.
• Monitor KPI performance and deliverables, ensuring timely and accurate reporting while leveraging CBRE and client data platforms to drive operational excellence and achieve performance objectives.
• Partner with sustainability teams to support environmental initiatives, operational efficiency projects, energy reduction programs, and other sustainability-focused objectives across the portfolio.
• Develop specifications, solicit bids, negotiate terms, and support vendor contract development.
• Monitor, evaluate, and ensure vendor performance, verifying adherence to scope, SLAs, safety requirements, and client standards.
• Identify, troubleshoot, and resolve operational issues related to building systems, escalating when needed and ensuring timely resolution.
• Maintain and enforce engineering and maintenance standards, integrating client-specific requirements into the operating program.
• Manage facility controls and asset management systems, ensuring accurate data, proper operation and maintenance documentation.
• Develop, manage, and support annual operating budgets, including forecasting, expense tracking, financial reporting, and cost management initiatives across the portfolio.
• Provide 24/7 response to severe weather and other events impacting operations across the regional portfolio, including initial response, client communication, vendor coordination, and follow-up; delegate tasks when appropriate.
• Drive continuous improvement initiatives, including system optimization, preventive maintenance enhancements, reliability programs, and operational best practices.
• Support site assessments, peer reviews, audits, and compliance evaluations, documenting findings, tracking corrective actions, and ensuring adherence to applicable regulatory and client requirements.
• Partner closely with clients to support reconfigurations, operational changes, and evolving space requirements across multiple office locations.
• Collaborate cross-functionally with other CBRE teams (Workplace, Facilities, Project Management, Sustainability, Energy & Resources, etc.) to ensure seamless operational delivery.
• Apply technical expertise in engineering systems to evaluate issues beyond standard…