Consultant, Creative Design ​/ Digital Art, Creative Arts​/Media

Experience Consultant at Charcoalblue

We are looking for an Experience Consultant to join our growing Charcoalblue Experience (CBX) team based on the West Coast of the US. To apply, please complete the online application form and submit a short cover letter (maximum 1–2 pages). In your cover letter, please respond to the following prompts:

• Describe your experience in design management or client representation related to events or experiential spaces.
• Share how your professional background aligns with the required experience in either event management and operations, or the design and construction of spaces related to the performing arts, events, executive briefing centers, experiential design, or hospitality and leisure.

Please also include links to any personal or professional work you would like us to review as part of your application.

Interviews will be conducted either remotely (via Microsoft Teams), starting in January 2026. The time and date will be confirmed for shortlisted candidates.

Charcoalblue Experience (CBX) is a dedicated business unit within the Charcoalblue group that applies our expertise gained from working with globally renowned cultural organisations to the workplace, sports, exhibition, and events markets. Working with world‑leading companies, Charcoalblue Experience works with any business looking to create spaces for collaboration and storytelling that want to deliver an enhanced experience for staff, visitors, guests, and spectators.

Projects include hybrid workplaces, one‑off event spaces, sports facilities, broadcast studios, conference centres, and ecosystems across entire buildings and campuses. Our CBX team includes specialist Project Managers, Design Managers, Research & Development (R&D) Consultants, Technical Drawing and Standards Consultants, Producers, and Administrators, and they often work closely with single clients and are fully embedded into their workflow and teams.

We are seeking an Experience Consultant to oversee projects across a range of sectors and building types. Initially, the role will be focused on providing oversight and guidance for the design and delivery of events, executive briefings, and collaboration spaces. The role will provide design management, strategic visioning, and project delivery services, including working as an embedded vendor within a client team as a key part of our Design Management and Creative consultancy teams.

This is a client‑facing role, and you will be integral in complex stakeholder management and accurate documentation. You will act as the subject‑matter expert, often representing the client and serving as part of a wider team in a self‑directed, managed‑services environment.

You will be responsible for working with our clients to understand their vision and translate this into an actionable brief. You will support the delivery of the project, ensuring the client brief is delivered on time. You will produce clear documentation, presentation, and graphics to illustrate design considerations such as user journeys, creative visioning, master planning, adjacencies, operational needs, and guest experience.

We expect a key team member who benefits from the support and training provided by our in‑house consultant and business support teams.

The ideal individual for this role is a multifaceted, innovative problem solver with broad knowledge of event spaces and/or guest experiences, and the ability to guide the delivery of these projects on time, on budget, and aligned with strategy. Additionally, you must be a clear communicator, action‑oriented, self‑motivated, and comfortable with ambiguity.

Candidate must be able to attend daily meetings during Pacific Time hours and be available for regular travel to client offices in the San Francisco Bay Area of California. The ideal candidate is located in Los Angeles, San Francisco, or elsewhere on the West Coast of the United States.

• Provide subject matter expertise and design guidance for events and experiences spaces.
• Ensure the architectural design of event, collaboration, and executive briefing venues,…