Room Attendant

Hotel Name: M Social Sunnyvale
Location: Onsite – Sunnyvale, CA
Salary Range: $21.63 Hourly

At M Social Sunnyvale
, we don’t just welcome guests—we create moments, spark connections, and bring energy to every interaction. Designed for the young at heart, M Social delivers a bold and vibrant hospitality experience.

As the first ground-up M Social in the U.S., this innovative property features 263 rooms, a dynamic courtyard, and the signature Beast & Butterflies social hub. Located in Silicon Valley, the hotel blends technology, design, and social connectivity to create a unique guest experience.

As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach.

At Millennium, we are guided by our core values:

• Passion for Hospitality – Delivering meaningful and memorable guest experiences
• Entrepreneurial – Taking ownership and acting with agility
• Innovation & Progressive – Continuously improving how we operate and serve
• Solutions & Results Oriented – Staying adaptable and focused on results

These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams.

As our Room Attendant
, you will play a vital role in creating exceptional guest experiences by ensuring every guest room is clean, comfortable, and welcoming. Your attention to detail, efficiency, and commitment to quality will help create the memorable first impression that defines M Social Sunnyvale.

This role is ideal for someone who takes pride in their work, enjoys being active, and is passionate about delivering outstanding hospitality through cleanliness and presentation.

You will help create an inviting environment where guests can relax and feel ough exceptional cleaning standards, attention to detail, and teamwork, you will contribute directly to guest satisfaction, brand reputation, and operational excellence.

• Clean and service assigned guest rooms in accordance with hotel and brand standards
• Make beds, replace linens, replenish towels, and restock guest amenities
• Dust, vacuum, sweep, mop, and sanitize guestrooms and bathrooms
• Clean windows, mirrors, furniture, fixtures, and appliances as assigned
• Ensure each guest room is fully prepared for arriving guests

• Inspect guestrooms to ensure cleanliness, organization, and proper functionality
• Report maintenance concerns, damaged furniture, or safety hazards promptly
• Ensure guest supplies and amenities are stocked according to hotel standards
• Maintain exceptional attention to detail while meeting daily productivity goals

• Respond courteously to guest requests and special needs
• Maintain professionalism and confidentiality when servicing occupied rooms
• Create a welcoming environment through friendly, respectful interactions
• Communicate guest concerns promptly to supervisors

• Follow all hotel safety procedures and OSHA guidelines
• Properly use and store cleaning chemicals and equipment
• Adhere to infection prevention and sanitation protocols
• Protect guest privacy and secure lost-and-found items according to hotel procedures

• Work closely with Housekeeping Supervisors, Housepersons, Laundry, Front Office, and Engineering teams
• Communicate room status updates accurately and promptly
• Support coworkers to ensure daily operational goals are achieved
• Participate in departmental meetings and ongoing…