Senior Manager, UX Design - Associate

(USA) Senior Manager, UX Design - Associate Experiences

Join to apply for the (USA) Senior Manager, UX Design - Associate Experiences role at Walmart.

$/yr - $/yr

• Define and drive the UX vision for associate‑facing and driver tools, aligning with Walmart’s enterprise priorities.
• Identify experience gaps and translate business needs into actionable design strategies.
• Establish and advocate for best practices in interaction design, usability, and accessibility across platforms.

• Build, mentor, and inspire a high‑performing design team, providing career growth opportunities through coaching, feedback, and stretch assignments.
• Foster a culture of belonging, creativity, and continuous learning.

• Partner with Product, Engineering, Operations, and Business stakeholders to shape product direction, ensuring associate needs are at the center of decisions.
• Build strong relationships across functions and geographies, influencing without authority to drive alignment and execution.

• Oversee multiple initiatives simultaneously, ensuring projects are delivered on time, at quality, and with measurable impact.
• Anticipate risks and develop contingency plans, while ensuring adaptability in execution.

• Represent design strategy at senior leadership forums with clarity, confidence, and data‑driven storytelling.
• Advocate for associates’ needs by bringing user insights and empathy into decision‑making.

• Strong critical thinking and problem‑solving abilities with a systems‑thinking approach.
• Exceptional communication and storytelling skills for executive and cross‑functional audiences.
• Deep expertise in user research, interaction design, and design operations.
• Ability to thrive in ambiguity, influence without authority, and drive consensus across XFN partners.
• Strong leadership presence with the ability to coach, mentor, and inspire design teams.
• Strategic mindset with experience identifying gaps, shaping roadmaps, and delivering measurable impact.
• 10‑12+ years of professional experience in UX, Product Design, or related fields.
• 5+ years of experience managing and scaling design teams, preferably in enterprise or logistics/retail tools.
• Proven track record of delivering strategic design initiatives with measurable business impact.

• Experience in retail, supply chain, or large‑scale enterprise software.
• Familiarity with accessibility standards, inclusive design practices and localization.
• Spanish language proficiency is a plus.

This role is onsite 5‑days a week.

Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Live Better U is a Walmart‑paid education benefit program for full‑time and part‑time associates. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, ideas, and opinions – while being inclusive of all people.

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Option 1:
  Bachelor’s degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.
• Option 2: 7 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.
• 2 years’ supervisory experience.

Outlined below are the…