Systems Engineer

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life‑enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. As a pioneer and market leader in robotic‑assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves. Passionate people who want to make a difference drive our culture.

Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long‑term growth so they can continue to advance our mission and achieve their highest potential. Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients.

Together, let’s advance the world of minimally invasive care.

We are seeking a highly experienced Infrastructure Staff Engineer to drive strategy, architecture, and operations for Infrastructure as Code (IaC) across Azure, GCP, and AWS. This role requires deep expertise in PKI and certificate lifecycle management, Active Directory, infrastructure automation, and observability practices that ensure reliability, performance, and transparency across systems. You will be a technical mentor in regulated enterprise environments governed by HIPAA, HiTrust, ISO 27001, FDA, and FIPS 140‑2.

Collaboration with Product teams is central: you will work closely with Product owners, engineering, SRE, QA, and Developer Enablement teams to ensure infrastructure supports evolving product requirements and enables rapid, reliable delivery of digital products.

• Define and implement the roadmap for automated infrastructure and process innovation across hybrid environments.
• Mentor infrastructure engineers, fostering ownership, efficiency, and compliance.
• Partner with Product teams to ensure delivery is supported by scalable, secure, and compliant infrastructure.

• Translate product requirements into secure, scalable infrastructure designs.
• Advise teams on infrastructure opportunities, limitations, and automation best practices.
• Contribute to backlog prioritization and infrastructure enhancements aligned with product goals.

• Maintain automated provisioning using Terraform and Ansible, supporting CI/CD pipelines across cloud and on‑prem environments with Developer Enablement teams.
• Evaluate and implement automation/orchestration tools for full lifecycle management.

• Own PKI architecture and certificate lifecycle management (issuance, renewal, revocation, inventory).
• Ensure compliance with HIPAA, HiTrust, ISO 27001, FDA, and FIPS 140‑2.

• Architect and manage AD domains, controllers, GPOs, and federation.
• Oversee integrations with Azure AD, Google Directory, and identity/access management automation.

• Implement observability practices including logging, tracing, and metrics to ensure infrastructure reliability and performance.
• Design and maintain controls for HIPAA and other regulatory frameworks, ensuring audit readiness.

• Establish KPIs and SLAs for reliability, performance, and compliance.
• Drive process improvement and incident avoidance through automation and observability.
• Provide technical guidance and escalation support.

• Support infrastructure budget planning, vendor evaluation, and contract management.
• Align…