Application Developer

We are seeking an experienced Service Now Developer with 6+ years of hands‑on experience designing, developing, and implementing Service Now solutions. The ideal candidate will have strong expertise in Service Now platform administration, scripting, integrations, and module development, while following best practices across ITSM, ITBM, HRSD, and other relevant modules.

• Design, develop, and implement Service Now applications, including custom applications, workflows, UI policies, business rules, and client scripts.
• Customize and enhance Service Now ITSM, ITBM, HRSD, and custom-scoped modules based on business requirements.
• Develop and configure Service Catalog, Request Management, Incident, Problem, Change, and CMDB modules.
• Build integrations using REST/SOAP APIs, MID Server, and third‑party applications.
• Configure and maintain Flow Designer workflows and implement automation using Scripted REST APIs, workflows, and Integration Hub.
• Implement Access Controls (ACLs) and security rules to ensure secure platform operations.
• Participate in Service Now upgrades, patching, and version management while maintaining system stability.
• Troubleshoot and resolve performance issues, system errors, and service outages.
• Collaborate with Business Analysts to gather and refine technical requirements.
• Create and maintain technical documentation, test cases, and deployment procedures.
• Stay current with Service Now best practices, platform updates, and industry trends.

• 6+ years of experience as a Service Now Developer.
• Hands‑on experience with Service Now Administration and modules such as ITSM, ITOM, HRSD, or others.
• Experience with Flow Designer, Integration Hub, and REST/SOAP integrations.
• Solid understanding of Service Now data models, CMDB architecture, and platform tables.
• Familiarity with Automated Test Framework (ATF) and Performance Analytics.
• Experience with Service Portal development using Angular
  
  JS, HTML, CSS, and Bootstrap is a plus.
• Knowledge of MID Server, LDAP, SSO, OAuth, and web services integrations.
• Experience developing scoped applications and custom Service Now apps.

• Strong analytical and problem‑solving skills.
• Ability to work independently and collaboratively in a team environment.
• High attention to detail with a strong commitment to quality.

• Service Now Certified System Administrator (CSA)
• Service Now Certified Application Developer (CAD)

• Mid‑Senior level

• Full‑time

• Engineering and Information Technology

• IT Services and IT Consulting