Autonomous Vehicle Shift Lead

Job Title:

Autonomous Vehicle Shift Lead

Location:

Sunnyvale, CA (Onsite)

Duration: 12+ months

Description:

We are looking for a Validation Shift Lead to act as the primary operational and technical anchor for field collection shifts. This individual will oversee start-of-shift dispatch, verify inspection compliance, provide real-time field troubleshooting, and report shift metrics and blockers directly to the Team Manager.

• Shift Dispatch & Coordination:
  Direct start-of-shift check-ins, assign pre-planned routes/schedules to Validation Specialists, monitor active field collection progress, and manage real-time schedule adjustments.
• Inspection Audits:
  Review, verify, and sign off on all pre- and post-trip vehicle and onboard hardware inspections (Cameras, LiDAR, secondary sensors) to ensure equipment readiness and protocol compliance.
• Technical Triage & Support:
  Act as the first line of contact for mid-shift technical escalations; troubleshoot hardware, software, or sensor issues in the field (power-cycling, cable reseating, running basic diagnostic scripts) to keep teams operational.
• Issue Tracking & Reporting:
  Document hardware errors, system anomalies, lost collection time, and route blockers in tracking platforms (e.g., Jira/Zendesk); deliver structured end-of-shift debriefs directly to the Program Manager.
• Protocol Guidance:
  Serve as a subject matter expert for Validation Specialists, answering protocol questions, guiding proper data logging procedures, and escalating non-compliance or safety issues to management.

• Technical & Coordination
  
  Experience:
  
  2+ years in technical support, fleet coordination, or field operations with experience acting as a lead or senior point-of-contact.
• Driving Record:
  Valid U.S. Driver's License (3+ years) with a clean driving history.
• Technical Proficiency:
  Strong comfort troubleshooting hardware/software under operational constraints; basic familiarity with Linux command-line (navigating directories, executing basic commands) is highly preferred.
• Process Discipline:
  High attention to detail regarding checklist verification, safety protocols, and clear documentation.
• Communication & Tools:
  Strong written communication skills for technical issue logging and manager debriefs; proficiency with Google Workspace and ticketing systems.
• Physical Requirements & Availability:
  Ability to lift up to 50 lbs and flexibility to work variable shift schedules (mornings, evenings, nights, weekends).