AI Engineer & Docs Architect

eGain Corporation seeks a skilled technical writer to own AI-native enablement across customers, partners, and self-sign-up users. You will craft administrator and developer guides, API references, deployment runbooks, and release notes, while engineering a content pipeline used by documentation sites, in-product help, and AI assistants.

You will apply a technical L&D approach, learn the product through hands-on use, and leverage AI automation, Markdown, Git, and modern content tools to deliver

This role, AI Knowledge Engineer & Docs Architect at eGain Corporation, could be your next career step.

Are you ready to take on the AI Knowledge Engineer & Docs Architect role at eGain Corporation?

We would love to welcome a new AI Knowledge Engineer & Docs Architect to our group in Sunnyvale, CA, United States.

For the AI Knowledge Engineer & Docs Architect position at eGain Corporation, we are reviewing applications now.