Bilingual Product Support Analyst
Listed on 2026-01-06
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Language/Bilingual
Technical Support
Job Description:
This role serves as a key point of contact for internal teams, providing technical and operational support related to Vehicle Ads merchants. The position involves fielding inquiries from support and sales teams, offering consultative guidance on merchant onboarding, policy adherence, and feature adoption. The scope also includes assisting with Merchant Promotions and ensuring smooth implementation of related features. Success in this role requires strong cross-functional communication skills, an understanding of digital advertising products, and familiarity with market-specific nuances.
Responsibilities:- Bilingual in Japanese and English.
- Customer service experience.
- Troubleshooting data feed issues.
- Intermediate project/program management skills.
- Familiarity with Gmail, Calendar, Drive, Docs, Meet.
- Familiarity with eCommerce and Ads is strongly preferred but not required.
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To learn more about US Tech Solutions, please visit
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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