Global Product Support Manager — AI-Driven Self-Service
Listed on 2026-10-10
-
Management
Operations Management, AI Business & Operations
Google Store's gTech Users and Products team seeks a Product Support Manager to own end-to-end customer journeys, driving AI self-service and repairs modernization. You will partner with Store, Fi, Engineering, Logistics, and Fraud to deliver seamless resolutions, reduce repeat contacts, and improve satisfaction on a global scale.
You will lead cross-functional programs spanning pre-purchase to post-purchase experiences, influence product roadmaps, and ensure readiness for major hardware
The Global Product Support Manager — AI-Driven Self-Service position in the Management & Operations field is open for applications.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Global Product Support Manager — AI-Driven Self-Service role at Google, based in Sunnyvale, CA, United States.
We are looking to fill the Global Product Support Manager — AI-Driven Self-Service position at Google in Sunnyvale, CA, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).