Sales Onboarding & Programs Manager

At Coram AI, we’re reimagining video security for the modern world. Our cloud-native platform uses computer vision and AI to help businesses stay safe, make smarter decisions, and move faster; from real-time alerts to seamless clip sharing and multi-site visibility.

You’ll be joining an ambitious, fast-moving team that values clarity, craftsmanship, and impact. Every person here has a voice, ships meaningful work, and helps shape how AI can make the world safer and more connected.

The role:

We’re looking for a Sales Onboarding Program Manager to own and evolve the programs that help our sellers ramp faster and perform at a higher level.

Reporting directly to our Senior Director of Strategy & Operations, you will own the coordination and delivery of Sales onboarding end to end: managing cohorts, facilitators, certifications, communications, readiness tracking, and the overall new-hire experience. As we continue to scale, you’ll build the systems and processes that allow us to onboard sellers frequently while maintaining a consistently high bar for customer readiness.

Beyond onboarding, you will design and execute high-impact sales programs across our outbound-heavy sales motion, helping sellers become stronger at prospecting, pipeline generation, discovery, demos, qualification, and deal progression. You’ll also support enablement across Coram’s growing channel motion, helping ensure sellers understand how to effectively work with and through partners.

You’ll leverage AI, seller performance data, and field insights to identify opportunities, measure program effectiveness, and connect enablement programs to measurable pipeline and revenue outcomes. You’ll partner closely with Sales Leadership and cross-functional GTM teams to align programs to the highest-priority business needs.

Responsibilities:

• Own Sales onboarding from pre-boarding through ramp, including scheduling, facilitation, SME coordination, certifications, communications, and follow-up

• Coordinate and deliver frequent onboarding cohorts as the Sales organization continues to grow rapidly

• Track seller readiness and ramp progress, giving managers clear visibility into where reps are excelling and where additional coaching or support is needed

• Continuously improve onboarding based on seller performance, manager feedback, new-hire feedback, and evolving business priorities

• Build programs that strengthen Coram’s outbound sales motion, including prospecting, pipeline generation, cold calling, discovery, demos, qualification, and deal progression

• Build and support enablement programs that help sellers effectively navigate Coram’s channel and partner motion

• Partner with Sales Leadership, Rev Ops, Product Marketing, Product, and top-performing sellers to turn what works in the field into scalable, repeatable plays

• Define clear success metrics before programs launch and measure impact beyond attendance or completion

• Use sales data and AI-powered insights to identify performance gaps, prioritize enablement opportunities, and assess program effectiveness

• Build scalable processes, playbooks, certifications, and operating rhythms that allow Coram to maintain a high performance bar as the organization grows

• Facilitate live training, workshops, certifications, and field programs for sellers and sales leaders

• Travel periodically for onboarding, team events, field enablement, and other company or Sales organization programs

Success metrics:

• New hires become customer-ready and productive faster, even as onboarding cohorts increase in frequency and size

• Managers have clear visibility into rep readiness, ramp progress, and areas requiring coaching

• Sellers consistently execute the behaviors required to generate high-quality outbound pipeline

• Sales programs drive…