Staff Architect, Digital

Position: Staff Architect, Digital Applications
Company Description It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do  a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Job Description Primary Function The Staff Architect, Digital Applications is the technical and architectural leader responsible for defining and driving the long-term technology vision for the My Intuitive ecosystem.

This role is accountable for ensuring that all customer-facing digital capabilities evolve toward a single, integrated customer experience spanning mobile, web, and future AI-enabled experiences. The Principal Architect will partner closely with product, engineering, design, clinical, commercial, data, and platform leaders to transform My Intuitive from a collection of applications into a unified digital ecosystem and the digital operating system for robotic surgery.

The successful candidate combines deep software architecture expertise, customer-centric thinking, platform strategy, organizational influence, and the ability to align multiple product and engineering organizations around a common architectural north star.

Roles & Responsibilities Ecosystem Vision and Architecture Leadership Define and evolve the end-state architecture for the My Intuitive ecosystem.

Establish architectural principles, guardrails, reference architectures, and technical roadmaps aligned with business and customer objectives.

Drive convergence from fragmented applications toward a unified ecosystem anchored around common identity, customer journeys, data, and platform services.

Act as the chief architect for customer experience strategy across digital products and platforms.

Customer Experience Architecture Champion a journey-centric architecture spanning Learn, Prepare, Perform, Review, Improve, and Mentor experiences.

Ensure experiences are designed around customer goals rather than organizational or application boundaries.

Define reusable experience patterns enabling consistent navigation, personalization, workflow orchestration, and engagement across the ecosystem.

Advocate for human-centered design principles and frictionless customer experiences.

Platform and Systems Architecture Lead architecture across customer identity, entitlement, collaboration, learning, case management, insights, notifications, analytics, integration, and AI capabilities.

Drive platform-first approaches that maximize reuse, scalability, reliability, and maintainability.

Guide architecture for cloud-native platforms, APIs, event-driven systems, data products, AI services, and interoperability.

Ensure solutions support current and future Intuitive platforms and digital services.

Applications and AI Establish architectural patterns enabling longitudinal customer journeys and personalized experiences.

Drive integration of AI-enabled workflows, recommendations, insights, learning pathways, and decision support capabilities.

Partner with Data Engineering, AI/ML, Clinical, and…