Manager, Authentication Operations

Manager, Authentication Operations

Location: Sunnyvale, Dallas, Texas (In‑office, 5 days a week)

Job Type: Full‑time

Fanatics Collectibles is looking for a hands‑on and detail‑oriented Manager, Authentication Operations to help oversee and optimize the autograph and memorabilia authentication process across all sports and entertainment properties. This role is focused on execution, process improvement, and operational excellence, ensuring that every authentication event, contract deliverable and athlete and talent interaction runs seamlessly from planning through fulfillment.

• Determine, organize and implement clear processes and maintain a document and data management database, ensuring data and documents are filed properly and records are accurately maintained and accessible.
• Develop, maintain and continuously improve processes and systems to track fulfillment of athlete and talent deliverables.
• Coordinate cross‑functional processes between Brand, Operations, Athlete Partnerships, Finance and Legal departments to implement fulfillment of talent obligations, information database and payments.
• Manage the data and documentation platform (e.g., contracts databases, authentication logs, tracking systems) to ensure accuracy, accessibility and compliance with internal standards.
• Act as liaison between the company and any/all interested parties for contractual agreements.
• Conduct regular and continuous review and document audits to identify gaps and implement appropriate mitigation processes.
• Train and mentor internal stakeholders on autograph processes, obligations and database usage.
• Serve as the primary operational liaison for internal teams and external partners related to autograph and memorabilia authentication activities.

• Bachelor’s degree required; focus in business operations, supply chain or project management preferred.
• 3–5 years of operations, process management or workflow optimization experience, ideally in collectibles, entertainment or sports industries.
• Strong understanding of data and document management systems; experience with contract or CRM platforms preferred. Deep familiarity and ability to create and operate an online database platform.
• Experience and knowledge of the trading cards/collectibles and sports landscape is a plus.

• Bias toward action and initiative taking.
• Self‑starter with a strong work ethic and ownership mindset.
• Desire to assume a wide variety of responsibilities, learn, stretch and grow.
• Ability to accomplish multiple tasks simultaneously while balancing competing objectives and deadlines.
• Produce high‑quality, carefully‑crafted work product in a timely manner.
• Strong interpersonal skills and ability to forge relationships with key stakeholders.
• Effective both independently and as team player in a supportive culture.
• Confident, collaborative leader from inception.
• Flexible, invested and committed to the success of the business.
• Excellent organizational skills and attention to detail.
• Excellent business acumen and problem‑solving skills.
• Exceptional communication skills (verbal and written) with the ability to synthesize complex data for diverse audiences.
• Function effectively in a high‑paced, entrepreneurial and constantly evolving, fast‑moving environment.
• Aim to be best‑in‑class – impactful, goal‑oriented and task‑focused learner who is innovative and influential.
• Ambassador of the Fanatics brand who brings passion, energy and positivity to the workplace.
• Ability to travel frequently on short notice.

Fanatics is building a leading global digital sports platform that ignites fan passion and maximizes reach for partners worldwide.