Quality Makeup Lead Sunnyvale, TX
Listed on 2026-10-29
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Quality Assurance - QA/QC
Production QC/QA, Quality Control - QC Analysts/Managers
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods;
collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sports book and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes;
and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Company
Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports & entertainment partners, we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators.
Role Summary
Quality Lead oversees the quality control activities for their designated area of operations. This role manages quality associates, enforcing standards to ensure only products meeting company and customer specifications are released. The Lead drives process improvements, provides coaching and training, and delivers regular performance metrics on rejection trends, rework rates, and on‑time delivery. Ownership in the rework decision process, coordinate with operations on non‑conformities, and support CAPA activities to sustain a robust quality system.
Key Responsibilities:
- Serve as the primary on‑floor authority in determining whether cards meet quality specifications.
- Ensure consistency in defect identification, classification, disposition, and documentation within the rework process.
- Oversee makeups in area of ownership
- Oversee quality holds in area of ownership
- Assist with investigation and reports on product non‑conformities; participate in root cause analysis and corrective/preventive action (CAPA) processes.
- Assist in the development and implementation of quality control systems and procedures.
- Assist with training initiatives for employees regarding quality processes and standards.
- Signing off on 1 st Articles and Transfer documentation.
- Oversee records and document control processes.
- Ability to work extended hours, including overtime, evenings, weekends, and holidays as production demands.
Experience/
Education:
- Experience in Quality Management, Manufacturing, or related field preferred; equivalent experience considered.
- Print industry experience a plus.
- Bi‑lingual / Spanish speaking a plus
Quality Assurance
Experience and Skills:
- Familiarity with Microsoft Office and quality management systems (QMS) software.
- Experience with conducting quality inspections and addressing quality issues.
- Strong attention to detail and analytical skills.
- Excellent communication and interpersonal abilities.
PHYSICAL DEMANDS
- Prolonged periods of standing and walking throughout the manufacturing facility
- Abilit…
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