Project Manager Process Optimization

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The Project Manager Process Optimization is responsible for leading complex, cross-functional projects and driving strategic initiatives to enhance organizational efficiency, optimize processes, and foster a culture of continuous improvement and operational excellence. This position also champions the adoption of project, continuous improvement, and change management best practices across the organization.

Project Management

• Lead end-to-end corporate project delivery, ensuring alignment with business goals, scope, timeline, and budget while managing cross-functional stakeholder expectations.
• Develop comprehensive project plans, including accurate project requirements, KPIs, scope, risk mitigation strategies, and contingency plans to address project challenges proactively.
• Monitor projects throughout the project lifecycle and conduct post-implementation reviews to confirm that project outcomes were achieved and provide actionable recommendations for improvement.
• Facilitate project-related meetings, promoting cross-functional collaboration and alignment.
• Administer and audit the project management platform (e.g., Click Up), ensuring accurate data, consistent workflows, and compliance with organizational policies.

Continuous Improvement / Process Optimization

• Lead organization-wide process optimization initiatives using Lean Six Sigma methodologies, ensuring alignment with corporate strategy and measurable business outcomes
• Collect, analyze, and interpret data to evaluate project and initiative impact and process efficiency.
• Develop dashboards and reports to track key performance indicators (KPIs) to promote visibility to project/initiative outcomes, trends, and opportunities for ongoing improvement.
• Collaborate with cross-functional project teams to design and implement frameworks, project assessment tools, and procedures to promote alignment with PMBOK, Agile, and Lean Six Sigma best practices while accounting for organization-specific factors.
• Collect and analyze stakeholder feedback to enhance decision-making and improve project outcomes.

Change Management and Stakeholder Engagement

• Champion the use of proven change management methodologies (e.g., ADKAR) to drive adoption of new processes, mitigate resistance, and sustain positive outcomes.
• Support the design and implementation of communication strategies that address stakeholder concerns, and build awareness, engagement and support for new processes or technologies.

This job description in no way states or implies that these are the only duties performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Qualifications

• Bachelor’s degree in business administration, healthcare management, or related field.
• Project Management Professional (PMP) certification, and minimum 3 years’ experience leading projects.
• Minimum Lean Six Sigma Green Belt (LSSGB) certification (preferred) or 3-5 years’ experience leading process improvement initiatives and providing data analysis and insights.
• Minimum 5 years project management or process improvement experience, preferably in the healthcare industry.

Skills and Abilities

• Project Management Execution
  :
  Demonstrated ability to gather requirements, plan, execute, and manage projects from initiation to completion, including scope, schedule, budget, resource management, and stakeholder alignment.
• Project Management and Continuous Improvement Methodologies
  :
  Advanced understanding of methodologies such as PMBOK, Agile (Scrum), and Lean Six Sigma, with the ability to tailor and apply them effectively across operational projects and initiatives.
• Continuous Improvement Mindset
  :
  Dedicated to evaluating and improving project management processes, plus leveraging Lean Six Sigma tools and methodologies to drive operational excellence.
• Problem-Solving and Root Cause Analysis
  :
  Strong aptitude for identifying challenges, analyzing root causes, and implementing innovative, sustainable solutions to enhance operational efficiency and effectiveness.
• Data…