Project Manager, Operations Manager, Program ​/ Project Manager

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The Project Manager will play a critical role in designing, coordinating, and executing high-impact client experiences across the U.S. and international markets. This individual will partner closely with Marketing, GABM, Executive Leadership, and cross-functional teams to ensure seamless delivery of client events, strategic programs, and gifting initiatives.

In addition, serving as the PMO for the U.S. SME AD team, they will manage stakeholder alignment, oversee project governance, provide business updates to senior leaders, and drive strategic priorities that elevate client engagement and strengthen brand affinity.

The ideal candidate is a strategic thinker with strong analytical capability, excellent project management skills, and a passion for creating meaningful, memorable client experiences.

Responsibilities:

* Coordinate internal resources and third parties/vendors for the flawless execution of projects - This includes, but not limited to, Marquee Events and Dine & Learn Experiences.

* Serves as a liaison with key stakeholders to utilize as many of the ticketing and gifting allocated to our teams

* Develops project plans and ensures that the scope and approach are fully understood by all partners.

* Maintains oversight of project work streams, tracks tasks and milestones, ensures projects are completed on time and accurately.

* Acts as the primary point of contact for leadership and key stakeholders.

* Identifies and tracks key project achievements, provides ongoing reporting and updates to leadership and senior management, as needed.

Knowledge and

Skills:

* Strong interpersonal skills to effectively communicate and influence at all levels of the organization and across line of business.

* Demonstrated exceptional leadership attributes including inclusivity, integrity, enterprise thinking, and written and oral communications prowess.

* Superior analytical, follow-up and presentation skills for targeted audience.

* Self-starter with proven project management skills; ability to manage multiple tasks, projects, and objectives in parallel, while tracking and adjusting priorities.

* Highly organized and motivated self-starter with excellent organization skills and careful attention to detail.

* Strategic thinker with a high degree of analytical capabilities and strong financial acumen.

* Professional demeanor with the ability to work autonomously and with highly sensitive and confidential material.

* Proven ability to build relationships, collaborate across functions, band levels, key stakeholders, partners, and colleagues, influence decisions and drive results.

* Resourceful and resilient - maintains composure in any situation, comfortable reaching out to others in the Blue Box to get things done.

* Proficiency with Microsoft Office, specifically Excel, Visio, and PowerPoint.

* Bachelor's degree preferred, MBA a plus.

* Experience working in or with Global Commercial Services organization a plus.

Salary Range: $ to $ annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

* Competitive base salaries

* Bonus incentives

* 6% Company Match on retirement savings plan

* Free financial coaching and financial well-being support

* Comprehensive medical, dental, vision, life insurance, and disability benefits

* Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

* 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

* Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

* Free and confidential counseling support through our Healthy Minds program

* Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status…